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Uniphore
About Us video
The platform leverages over a decade of conversion data and AI to enable both novices and professionals to build mobile-responsive landing pages in minutes, with options for AI-assisted optimization or full design control.
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Product Walkthrough
Uniphore
Demo video
"U-Assist" is introduced as an intelligent agent guidance solution for enhancing customer service. It assists live agents by providing real-time guidance based on customer sentiment, intent, and emotion. The system leverages RPA (Robotic Process Automation) to automate tasks and provide agents with relevant customer information. U-Assist captures and tracks customer promises or commitments during the call to reduce repeat call rates. The solution also offers call summarization, captures actions taken during the call, and can be customized to improve agent workflows, ultimately improving the overall customer experience.
