Talkdesk

Product Walkthrough

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Talkdesk

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- TalkDesk aims to improve customer experiences by offering an AI-powered cloud contact center platform, TalkDesk CX Cloud, designed for trust, flexibility, and innovation. - The CX Cloud includes AI for self-service, workforce engagement, omni-channel engagement, employee collaboration, and customer experience analytics, as well as low-code and no-code tools for customization. - The platform utilizes human-in-the-loop technology, enabling employees to train AI and maintain the quality of customer experiences, thus safeguarding the brand. - TalkDesk has a proven track record in modernizing customer experiences, serving enterprise customers in over 100 countries, and aims to increase productivity, reduce costs, improve satisfaction, and enhance customer experiences.

Talkdesk

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Talkdesk

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