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- Janae, an account executive at Global SC, uses Playbooks to prioritize her client interactions and hit her sales targets. Playbooks helps her sort tasks by customer score, indicating the likelihood of engagement and purchase. - It provides her with insights from various data sources, including LinkedIn, and suggests related potential customers. Playbooks also offers buyer hints, such as customer engagement habits, win rates, and verified contact information. - Janae uses Playbooks to send personalized emails, including pre-recorded video messages, and schedules them for the most likely response times. She also uses it to reach out to other relevant individuals in the customer's network. - The tool syncs all activities to CRM for easy review and improvement. With Playbooks, Janae has achieved the top spot on her team's leaderboard and feels confident about her upcoming performance.