Social Media
Yotpo
About Us video
E-commerce is flourishing, but brands face challenges in customer loyalty and engagement. Yotpo offers a comprehensive solution with products for reviews, loyalty, referrals, visual user-generated content (UGC), and SMS marketing, all on one platform. Businesses can use SMS campaigns and loyalty programs to personalize incentives for customers, driving repeat purchases and increasing customer lifetime value (LTV). Yotpo helps re-engage customers with abandoned carts by leveraging real customer content in SMS, email, or ads, maximizing the chance of recovering lost sales. With Yotpo's integrated platform, businesses can streamline their marketing efforts, maximize ROI, and boost sales, catering to both entrepreneurs and enterprises in the e-commerce sector.
Yotpo
Product Walkthrough
Yotpo
Demo video
The video offers a walkthrough of Yotpo's content moderation features for efficiently managing customer reviews in e-commerce. It showcases auto-publish filters based on star ratings, with a 14-day moderation window for reviews below the selected threshold. Yotpo's profanity and sentiment filters enhance review quality control by identifying and flagging inappropriate content. Integration with help desk services streamlines customer service responses, allowing brands to address inquiries and complaints effectively. Best practices for publishing reviews, responding to customer inquiries, and utilizing moderation tools are demonstrated, emphasizing the importance of leveraging customer feedback to build trust and authenticity.
