Social Media
Birdeye
About Us video
Birdeye offers a comprehensive platform designed to enhance online reputation, customer experience, and growth for local businesses. It features a suite of scalable, easy-to-use tools for automated review generation, reputation monitoring, and ensuring accurate business listings across numerous online directories. The platform supports seamless communication through web chat, text, social media, and Google, alongside offering digital payment options, surveys, and insights for customer experience improvement. Birdeye is suitable for local businesses of any size, from single to multiple locations, demonstrating its versatility and scalability. Trusted by over 80,000 local businesses, Birdeye is recognized as the leading reputation and customer experience platform.
Birdeye
Product Walkthrough
Birdeye
Demo video
Birdeye Interactions is a comprehensive messaging platform designed to facilitate business communication by integrating texting, live chat, bulk messaging, and video chat in a single interface. The platform aims to simplify customer engagement for businesses of all sizes, enabling them to respond to customer inquiries quickly and efficiently through a unified inbox that consolidates messages from various channels like web chat and Facebook Messenger. With features like bulk messaging and customizable templates, businesses can effectively communicate with large contact lists, while the ability to assign messages to team members enhances collaborative response efforts. Birdeye Interactions includes a web chat feature and an AI chatbot named Robin, which can automatically handle inquiries on a company's website, ensuring that businesses capture leads 24/7 without missing any opportunities. Over 60,000 businesses trust Birdeye for improving their visibility and customer service, with the platform emphasizing the importance of seamless, efficient communication in being chosen by customers and excelling in today's competitive market.
