Salesforce
Videos and Profile

- Salesforce Customer 360 allows businesses to use AI, data, and CRM to create personalized customer experiences across all channels. It enables collaboration across sales, service, marketing, commerce, and IT teams, visualizing KPIs in a single view. - The platform features Einstein AI, which provides deeper insights into business processes and customer data. It helps teams focus on high-impact deals and improves service by routing cases to the right agent. - The system enables personalized marketing campaigns and AI-powered shopping experiences, all connected via Slack for seamless collaboration and workflow management. - Salesforce Customer 360 is an industry-tailored platform backed by a robust success ecosystem, saving businesses time and money while enhancing customer relationships.