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Heap
About Us video
- Heap is a digital insights platform that collects comprehensive behavioral data and uses data science to understand user actions on a website or product. - It identifies key moments of friction and opportunity in the user experience, even those not previously tracked. - The platform pairs these insights with qualitative tools to provide context on customer experiences and identify areas for improvement. - Heap's user-friendly, low-code UI and open platform strategy allow for easy integration with other third-party systems, facilitating quick decision-making and business impact.
Heap
Product Walkthrough
Heap
Demo video
- Integrated session replay is a feature in Heap's analytics tool set that captures user behaviors, playing back their sessions to reveal how they navigate through a digital experience. - Instead of manually reviewing numerous sessions for insights, Heap automatically pinpoints key moments of friction and presents session replays for these specific instances. - By integrating session replay into their analytics capabilities, Heap allows users to quickly identify and rectify key issues affecting user experience. - This tool provides full visibility into user interactions, facilitating quick and easy decision-making for anyone interested in understanding their digital experience.
