Front
Videos and Profile

1. **Introduction to Front for Professional Services Teams:** - Front is demonstrated as a solution addressing challenges faced by professional services teams in unifying client communications. - Emphasis on managing handoffs from sales to implementation, gaining visibility into onboarding tasks, and consolidating touch points across the client lifecycle. 2. **Day in the Life of Cloud Content Consulting:** - Example scenario with Cloud Content Consulting, a professional services firm specializing in SAS software implementations. - Focus on the transition from contract signing to project kickoff, highlighting the common occurrence of exceptions in professional services projects. 3. **Overview of Front's Email Client:** - Front is introduced as an email client that serves as a communication layer, aggregating conversations from various channels (email, SMS, chat, phone) in one place. - The collaborative nature of Front is emphasized, allowing teams to work collectively with shared inboxes and workspaces. 4. **Key Functionalities and Integrations:** - Discussion on Front's features, including collaborative tools, automation through rules, and the ability to integrate with third-party applications. - Mention of integrations with tools like Salesforce for CRM, providing end-users with the ability to create, view, and edit leads and opportunities directly within Front. 5. **Demo Scenario – Account Manager's Workflow:** - A walkthrough of an account manager's workflow within Front, showcasing features such as automatic categorization, rule-based automation, internal discussions, and real-time collaboration. - Highlighting how Front facilitates communication and collaboration among team members, streamlining processes like project management, task assignment, and client interactions for professional services organizations.