Invoca
About Us video
- Invoka's AI helps businesses understand their customers' online-to-offline journeys, from click-to-call-to-conversion, improving the effectiveness of digital campaigns. - The system integrates with websites to collect user data, including intent, clickstream, and cart activity, and assigns unique phone numbers to each visitor. - The AI also analyzes customer conversations to improve agent performance, uncover new first-party data sources, and provide pre-call journey data to agents. - With insights into campaign performance, customer behavior, and call handling quality, businesses can optimize their media spending and boost their return on ad spend.
Invoca
Product Walkthrough
Invoca
Demo video
- Invoca is a tool that captures and analyzes data from customer phone calls, providing insights into customer preferences and behavior. - It integrates this call data with other information from the digital buying journey, giving a comprehensive view of campaign performance and customer engagement. - The tool allows businesses to understand why customers leave their website and call for assistance, which can help to identify and rectify issues in the conversion flow. - Invoca also provides automated call scorecards, enabling sales teams to improve performance and increase sales.