Customer.io
About Us video
- Customer I.O. is a comprehensive customer engagement platform providing flexible tools for personalized messaging across various channels. - The platform allows integration with major data warehouses and the entire Martek stack. - It incorporates features such as A-B testing and conversion tracking to help create effective messages. - Customer I.O. is a versatile tool designed to cater to all engagement needs and is available for use today.
Customer.io
Product Walkthrough
Customer.io
Demo video
- Customer I.O. is a customer engagement platform offering two products: Journeys, a messaging automation tool, and Data Pipelines, a customer data platform. It uses real-time data to send personalized messages, enhancing customer engagement. - Journeys allows users to send automated campaigns, transactional messages, and one-time broadcasts. It enables users to create campaigns based on specific customer segments, events, or triggers, and to customize messages according to the customer's preferred language and branding. - The platform provides detailed customer profiles, allowing users to access real-time data on individual customers. It also includes a feature called Custom Objects, which triggers messages based on non-customer data related to your customers. - Data Pipelines connects customer data to every product in a user's tech stack. It supports the most common destinations, including popular analytics and CRM tools, and allows data to be sent to any tool, promoting flexibility. The platform is designed to scale, accommodating large audiences of over 100 million users.