Centrical
About Us video
- Centrical is a performance experience platform aiming to enhance customer experience by empowering employees and making their voices heard. - The platform envisions a future where business strategies are led from the front line, rather than top-down. - It uses gamification and AI to make work fun and rewarding, thereby improving employee performance and retention. - By guiding front line employee success, Centrical ensures a win-win situation for employees, customers, and the business.
Centrical
Product Walkthrough
Centrical
Demo video
- Gamification, as defined by Centrical, is the use of game mechanics in non-game activities to achieve a goal, aiming to inspire everyone and make work purposeful and fun. - The approach includes gamifying performance, providing personalized real-time feedback, and offering support. - Effective gamification should drive improvement through team competitions, personal challenges, and progressive game narratives, recognizing and rewarding both big and small wins. - The next generation of gamification aims to strengthen team spirit and bonds between employees and managers through integrated conversations, social recognition, knowledge sharing, and continuous feedback.