Optimizing support teams with intelligent workforce management software.
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Assembled offers a workforce management platform integrating forecasting, scheduling, and reporting for enhanced SLA performance. Accurate forecasting and customizable options provide insights into staffing needs, boosting operational efficiency. Intuitive templates and automations streamline scheduling, reducing time spent by 70% while keeping agents informed. Seamless integrations ensure agents stay connected, while reporting tools offer real-time insights for performance improvement. Assembled serves as a central hub, syncing with existing tech stacks, and preparing teams for current and future challenges in support operations.
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