Accelerating B2B sales through personalized video demos automation.
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- Charlie Lytle, a Solutions Consulting Manager at Blackbaud, praises the flexibility and ease of Tours in providing a better experience for customers in both pre-sales and customer success. - He appreciates the ability to utilize hotspots and targeted areas, and quickly incorporate videos into the solution, enhancing the buyer's journey. - Lytle values the feature of adding live UI instructions, ensuring users follow correct steps, and the ability to end tours at desired points. - He lauds Tours as a significant improvement, enabling them to maximize resources and deliver better outcomes in a pre-sale situation.
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