Boast Software Alternatives and Competitors

The digital landscape has significantly evolved, particularly in how businesses attract and retain customers, emphasizing the unchanging importance of customer relationships. Traditional marketing and sales methods are becoming less effective, and even newer tactics like personal data tracking are losing their efficiency in acquiring new customers. Authentic customer reviews, referrals, and references are increasingly trusted and valued by buyers in their purchasing decisions. Influitive is a leading advocacy, community, and engagement platform, used by major customer-focused brands like Adobe, Cisco, IBM, and Mountain Dew.

Bazaarvoice provides an end-to-end user-generated content platform designed to help brands inspire their customers and influence their purchase decisions at scale by offering high-quality shopper reviews, ratings, questions and answers, photos, videos, and more. The platform aims to ensure brands are present throughout the shopper's journey, offering discovery, inspiration, and product insights from peers to create a consistent consumer experience across various channels. It amplifies user-generated content across a brand's website, retail channels, search engines, and social media to enhance brand visibility and engagement. Bazaarvoice utilizes automated intelligence, actionable insights, and content strategy expertise to remove the complexity of leveraging user-generated content effectively. The service focuses on increasing key brand metrics and building a consistent online presence that meets shoppers' needs, regardless of their individual journey, making it easier for brands to connect with their audience.